Work Order Management

Deliver seamless operations and higher customer satisfaction through intelligent Work Order Management

Intelligent Work Order Management

Simplify field service workflow. Achieve full end-to-end management of work order flow and distribution with the associated assets, parts, tasks, estimation and payment processing capabilities, automatically driving better customer satisfaction rates

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Streamline Workflow

Streamline Workflow

Seamlessly integrate contractors or freelance technicians and create a hybrid workforce
Improve Efficiency

Improve Efficiency

Improve efficiency by dynamically dispatching the best resource for each job
Increase Coverage

Increase Coverage

Use third-party contractors to increase coverage & capacity for skills, geography or schedule

Product Capabilities

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Flexible Deployment Options
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End-to-end Management of Work Order Flow
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Integrated with AI-based Scheduling
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Condition Based Workflows
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Real-time Status & Tracking
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Web and Mobile Support
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Planning and Forecasting
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API-ready for External Integration

Product Highlights

create work orders from console, iot, api and other applications

Create Work Orders

Create work orders with basic and extended detail. Attach assets, custom forms, media and even custom tasks to enable technicians to reduce mean time to repair (MTTR)

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work orders are extensible

Extensibility Of Work Orders

Work orders can be extended in real-time to add custom tasks or service bulletins or knowledge bases or even mobility-based tools.

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create rename update delete work order

View & Edit Work Orders

Search, view and update work orders based on wide criteria. Filter and act on search results for operational efficiency.

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