Insurance

Streamline insurance claims, optimize costs, and improve customer satisfaction

How We Help

Scheduling & Route Optimization

Scheduling & Route Optimization

Improve SLA compliance using AI-based schedule & route optimization and maximize productivity and efficiency of service technicians. Use the real-time traffic and GPS location data to optimize route planning and scheduling
Consumer Portal

Consumer Portal

Our web-based consumer portal delivers full self-service to consumers to schedule appointments, track technician ETAs and equipment deliveries, with the ability to communicate with technicians in real-time
Claims Management

Claims Management

Completely automate claim processing, stop fraud through intelligent audits based on your business logic, reduce claim costs, protect reserves and in result deliver an exceptional customer experience

Contact us to find out how we can help you.

 
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Industry Challenges

Customer retention is paramount in the Insurance industry. Increased underwriting losses are constantly being compensated by steadily increasing premiums leading to challenges with customer satisfaction and retention. In addition, Insurance companies are also challenged with ensuring the execution of the least costly and most timely business process from the First Notice of Loss (FNOL) to estimate, repairs and claim payments.
 
With ServicePower, Insurers can expedite the process, reduce time to onsite, better enable adjusters, and automate your claims process to increase policyholder satisfaction and improve the bottom line. ServicePower also enables Insurance companies with a powerful digital interaction channel, that allows customers to take care of transactions themselves and save the high-value interactions for live channels.
 
ServicePower delivers a complete stack of solutions for field service starting from customer engagement to warranty claims so Insurers can reduce the cost of claim inspections and adjustments by ensuring the best field adjusters or inspectors are scheduled, based on their skill set, knowledge of geography, and inspection location operating hours, as well as other schedule parameters. We also ensure SLA compliance in instances where B2B or disaster claims must be handed in the most expedient way possible.

Our Solutions

ServicePower makes delivery of Insurance easier with:

Our Customers

  • allstate-logo
  • AIG-1
  • logo-USAA
quote

"ServicePower is a very stable, robust, and scalable Insurance Claims platform that has yielded significant savings over the years"

Senior Director, Integration, Large US Insurance Company

Industry Datasheet

Learn about the solutions that leading Insurance providers have implemented with ServicePower
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