Platform will connect brands with 222,000 vetted contractors to deliver intelligent, automated, and compliant service at scale.
McLean, VA – August 13, 2025– ServicePower, a leading provider of field service management solutions, today unveiled its vision for the On-Demand Home Services Cloud—the first and only AI-assisted platform designed to transform how brands deliver service. When fully realized, the platform will combine contracted workforce management, AI/ML-driven intelligence, and access to over 222,000 fully vetted contractors across more than ten home service trades.
Designed for a wide-variety of industries including home and extended warranty providers, home appliance manufacturers, fiber optic broadband companies, utilities deploying smart meters, single-family and multi-family property managers, the On-Demand Home Services Cloud will enable brands to deliver high first-time fix rates while providing complete transparency throughout the service lifecycle.
Building on ServicePower’s industry-leading field service platform and enhanced by recent acquisitions—including Inveniam (AI-powered diagnostics and computer vision) and PlusOne Solutions (broad-based contractor intelligence and compliance)—the Home Services Cloud will combine multiple layers of intelligence to enable smarter decision-making and service execution.
This includes:
- Contractor Intelligence – Build and maintain the optimal contractor network by combining your own resources with ServicePower’s extensive pool of vetted contractors, all evaluated through a platform-wide scorecard to ensure the best contractor is always assigned.
- Service Intelligence – Optimize operations with end-to-end visibility.
- Asset Intelligence – Understand and predict asset performance and needs.
- Diagnostic Intelligence – Identify issues before a technician arrives.
- Parts Prediction – Ensure the right part is ready for every repair.
“This is a game-changer for brands, contractors, and consumers,” said Frank Gelbart, CEO of ServicePower. “With our new Home Services Cloud, we’re not just connecting jobs to contractors, we’re using intelligence at every step to ensure the right labor, the right part, and the right outcome, every time. No one else offers this level of automation and precision.”
For contractors, the platform represents a powerful growth opportunity. ServicePower helps identify, recruit, onboard, and activate contractors while managing profiles, background checks, licensing, and insurance. The acquisition of PlusOne Solutions further expands opportunities by connecting contractors with major brands that need service coverage.
“Brands need trusted partners to deliver quality service at scale,” Gelbart added. “With ServicePower, they get the first and only fully automated, AI-driven platform that ensures exceptional experiences for everyone involved.”
To learn more and speak with our team about how this vision can align with your organization visit servicepower.com.
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About ServicePower
ServicePower is a global leader in AI-powered field service management software, helping enterprise organizations drive operational and cost-saving efficiencies. With end-to-end optimization of workforce productivity, its solutions deliver real-time scheduling, intelligent automated contractor dispatch, and enhanced customer, contractor, and employee experiences. Trusted by Fortune 500 companies, including GE Appliances, LG, Electrolux, Hisense, and AIG, ServicePower is the only cloud-based platform that seamlessly manages both employed and contracted workforces to drive improved first-time fix rates, reduced drive times, higher CSAT and fast ROI. With integration across CRM, ERP, and IoT systems, ServicePower is a scalable, intelligent field service solution that transforms field operations and elevates the end customer journey. The company is headquartered in McLean, Virginia and operates across the US and EMEA. For more information, visit servicepower.com.
Media Contact:
ServicePower
Heather Mills
Vice President, Marketing
h.mills@servicepower.com
ServicePower
ServicePower : June 06, 2025