ProntoForms helps bolster the ServicePower platform with agile app creation to empower field service technicians
OTTAWA, Ont. - October 29, 2019 - ServicePower, a leading field service management (FSM) software company focused on transforming service experiences, has partnered with ProntoForms to bolster its FSM solution with agile app creation and advanced mobile tools for field teams.
ProntoForms adds powerful capabilities to ServicePower in key verticals, including HVAC, appliances, security and electronics. The platform:
- Drives app creation for diverse use cases that are owned, built, and deployed by citizen developers.
- Increases field worker productivity with contextual step-by-step instructions that guide workers to complete complex work the first time.
- Ties together data workflows between ProntoForms, ServicePower, and other systems of record/execution—data collected on-site is sent from ProntoForms directly to ServicePower for record keeping and compliance.
- Embeds rich media like images, annotations, and scanned barcodes into forms to accurately record asset health.
- Produces professional customer-facing documents.
ServicePower selected ProntoForms because of their position as the leading field-focused low-code app platform, according to a leading global IT analytic firm, in addition to its robust capabilities in the field, and seamless integration with FSM platforms.
Mansell Nelson, ProntoForms’ SVP Business Development team, said, “The partnership with ServicePower highlights how an already powerful platform can go the extra mile to eliminate any remaining paper processes with ProntoForms. We help already robust FSM platforms easily create low-code workflows that integrate with multiple cloud systems. We strive to help FSM solutions push their data collection to the next level, and the ServicePower partnership is a great example of this in action.”
“Keeping the customer experience at the center of everything we do is vital to us at ServicePower. By incorporating ProntoForms we have added another capability that will help to continue to improve our customer’s journey by streamlining data collection for field technicians,” said Samir Gulati, chief marketing and product officer at ServicePower. “We wanted a Gartner Magic Quadrant solution that was verified in the field and ProntoForms adds a valuable layer to our platform that allows us to deliver added benefits to our customers.”
About ProntoForms Corporation
ProntoForms is the global leader in field-focused low-code application platforms for enterprise. The Company's solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.
The Company’s 100,000+ subscribers harness the intuitive, secure, and scalable solution to increase productivity, improve quality of service, and mitigate risks. The Company is based in Ottawa, Canada, and trades on the TSXV under the symbol PFM. ProntoForms is the registered trademark of ProntoForms Inc., a wholly owned subsidiary of ProntoForms Corporation.
About ServicePower:
ServicePower is a leading field service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field service organizations around the world such as GE Appliances, LG, AIG, Allstate, and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower also offers a fully managed network of contracted service providers to enable on-demand field service delivery in urban and hard-to-reach locations across North America and Europe.
Media Contacts
ServicePower
Heather Mills
Director, Corporate Marketing
h.mills@servicepower.com
ServicePower : January 10, 2024
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