ServicePower releases Newsletter, including 2014 Gartner Magic Quadrant for Field Service Management
ServicePower Technologies Plc (AIM: SVR), a market leader in field service management technology, today released a newsletter designed to provide Field Service Management (FSM) organisations with actionable insight which can be used to formulate strategy and deliver better customer services at the minimum cost.
In the newsletter, which is the first in a new series, ServicePower examines the role of technologies such as social, mobile, cloud, analytics, the Internet of Things (IoT) and Machine to Machine (M2M) and how they are enabling new business models which are transforming the sector. ServicePower also discusses the new business models, often resulting from the new technologies, which are revolutionizing field service business.
ServicePower provides an overview of the types of ‘optimization’ currently available from FSM vendors, and highlights the pros and cons of each. The 2014 Magic Quadrant for Field Service Management released December 22, 2014 by William McNeill, Michael Maoz and Jason Wong, in which ServicePower is named a Visionary, is also included in the newsletter so that readers can compare the different FSM vendor options available today, and better understand the landscape.
ServicePower also provides key steps required to achieve and maintain ROI from a field service management solution.
Marne Martin, CEO of ServicePower, commented “ServicePower has demonstrated its vision within the field service management industry through product innovations, such as industry acknowledged optimization technologies, cutting edge mobile products, intelligent mixed labor scheduling, and M2M Connected Services. We are included on the Gartner Magic Quadrant for Field Service Management, moving from a Niche Player position to a Visionary in 2014, and received the 2014 M2M Evolution for IoT Excellence Award from TMC and Crossfire Media. The newsletter has been created to provide field service organizations with valuable insights from experts on new technologies, new business models, recommendations on mixed labor model execution and FSM ROI. It underlines ServicePower’s vision and leadership within the industry, and provides information that will support progressive field service objectives.”
The newsletter is available for download here.
For further information, please contact:
+44 (0)796 101 7007
ServicePower, the acknowledged leader in Optimisation Technology, provides an innovative global, fully mobilised field service management software platform used by field service organisations such as Assurant Solutions, Mitsubishi, Farmers Insurance, AIG Warranty and Pitney Bowes to improve productivity and efficiency, intelligently schedule appointments, SLA and complex jobs, as well as parts. Our platform focuses on solving fundamental field service problems with patented routing optimisation, M2M connected services, 3rd party dispatch and warranty claim payments, cutting edge mobile technology, robust business intelligence and asset tracking.
ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L. For more information please visit www.servicepower.com