Remote Service

What is Remote Service?

Remote Service is when a field service organization is able to provide a customer with repair or maintenance advice and instructions remotely or virtually. This eliminates the need for a technician to enter a customer's property, a feat that was particularly important with the onset of the COVID-19 pandemic. However, certain aspects of remote service are not going anywhere, with virtual service being one of the top five field service industry trends in 2021.

See why Remote Service is one of the top five field service industry trends in 2021.

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