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How to Integrate Manufacturers for Better Field Service

How to Integrate Manufacturers for Better Field Service

Industry Today

Original equipment manufacturers (OEMs) create parts or systems used in the construction of another company’s end product. These manufacturers and other third-party vendors often integrate processors or software they provide to their customers, which may need servicing once the end product is sold. Service-oriented retailers must provide fast and efficient field service to their customers should a third-party manufactured component of their product fail. Our latest article published in Industry Today explores the benefits of integrating field service technology with original equipment manufacturers to enhance customer experience and improve service quality.

Read the article here.

Why You Need Augmented Reality in the Field Services

Why You Need Augmented Reality in the Field Services

Augmented Reality is increasingly being adopted across the field service industry. With customers demanding better remote self-service options, and...

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Leveraging field service technology for a better retail experience

Leveraging field service technology for a better retail experience

Retail Tech Insights Today’s retail market faces ever-increasing demand from customers and pressure from competitors as digital commerce increases...

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How Customer Expectations are Revolutionizing Field Service

How Customer Expectations are Revolutionizing Field Service

Customer Think Did you know that 74% of consumers are at least somewhat likely to buy based on experiences alone? For field service providers, that...

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