ServicePower

New World, New Challenges, New Customer Strategies:

Why InsurTech is More Important Now than Ever

A lot is changing in our world right now and it is having significant impacts on the way organizations are run. InsurTech platforms are key for insurance companies to operate efficiently and deliver sophisticated and innovation solutions that help improve the customer experience .

 

Watch our panel webinar with AIG and HSB, as we discuss strategies, industry trends, and InsurTech solutions for insurance organizations to be successful in today's environment. 

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FEATURED SPEAKERS
 

Samir Gulati, Chief Marketing and Product Officer, ServicePower

Paula Homan, Director of HSB Engineering, HSB Engineering Insurance

Mark Phillips, Senior Director, AIG
 

 
   

To meet high customer demand, you may need to hire more skilled technicians. Let AI-based workforce management software help you onboard, manage, and dispatch any mix of employees, contractors, and freelancers through one easy-to-use application

Informed customers are happier customers - and happy customers become repeat customers. Cut out the middleman by using field service automation software that lets customers self-schedule appointments, receive alerts and notifications, communicate directly with technicians, and more

Take advantage of field software that can monitor how parts are being used, while constantly assessing inventory levels; this ensures technicians have the parts they need when they need them to decrease truck rolls and optimize spending

Offering technicians key operational and customer data at their fingertips helps them solve customer problems faster, raise first-time fix rates (FTFR), and decreases your mean times to repair (MTTR), driving repeat and new business

Get real-time progress updates via customized alerts, dashboards, and reports to help you easily identify and build on operational strengths and weaknesses that affect profitability

Bracing for the Lift of COVID-19 Restrictions:

How Service Companies Should Prepare

The COVID-19 virus has changed how we work for the foreseeable future. Despite appliance services being classified as an “essential service,” some customers have held back in having their appliances fixed.  But what will happen when the stay-at-home orders start to lift and the world eases back into its old ways? Will service organizations see a surge of repair requests? How will they manage this wave? 

Watch our webinar with Electrolux and Centricity as we discuss strategies for service companies to prepare for the the lift of COVID-19 restrictions. 

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