Software Implementation Services

Work with our experts to realize the full benefits of our technology

Implementation Services

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Implementation Services

Utilizing our experienced team of product experts we assist customers with the implementation of the field service software customized to each customer’s unique business needs. Our professional service experts work side-by-side with your operations team to define business objectives, design processes that are more efficient, and then implement to improve operational efficiency and effectiveness, reduce cost and improve the consumer experience. We implement using an “adopt and adapt” strategy where existing business processes can be adopted, but adapted at the same time to better take advantage of the efficiencies enabled by the field service software.
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Upgrade Services

A key to success with any field service software deployment is ensuring the software evolves with new technologies and grows with your business. ServicePower will help you analyze new features and changes within your business, and then help plan, install, test, train and deploy new code or new processes within your business. As the field service software evolves and improves over time, ServicePower will demonstrate new product capabilities and facilitate your company's adoption across multiple departments.
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Customized Business Intelligence

With our Business Intelligence software module, our experts will demonstrate the standard reports provided with the system. Our experts can also design, write and test custom reports for you. We can also help analyze and provide recommendations to improve your field service operation using the  data collected from your entire enterprise.

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Ongoing Software Assessment Consulting

ServicePower's workforce management consultants put their field service expertise to work for you. Professional services are just that at ServicePower. Expert services provided by our seasoned team of consultants. Our team of workforce management software experts work with your team to implement your project on time and on budget. Using best practices and industry KPIs, we help ensure that the software does what you expect it to do.

Post Deployment Assessments

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Value Realization Assessment

Post deployment, our workforce management experts review the business case, metrics, adoption rates and variation in planned versus actual results. Gaps are identified and a plan to improve business processes or configuration of the mobile workforce management software is presented to fine tune your operation and ensure continuous improvement.
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Business Simulation

ServicePower business simulations validate the impact of recommended improvements presented in the Value Realization Assessment, prior to deploying the changes. ServicePower load data from your system into ServiceSWAT which models the impact of configuration changes to your crew scheduling software and forecast the operational and/or financial benefit to your business.
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Training

We offer classroom training and hands-on activities related to deployment of new features, upgrades or staff attrition. Our experts provide training to enhance your team’s knowledge and make them self-sufficient so that they can train your managers, dispatchers and field technicians to efficiently and effectively use the workforce management software. Contact us today to find out how our experts can help you!