ServicePower’s goal is to implement on time and on budget, however, we support our client partners even afterwards. We provide follow-up consulting and analysis to ensure anticipated results.
Value Realization Assessment
Six months post deployment, our workforce management experts review the business case, metrics, adoption rates and variation in planned versus actual results. Gaps are identified and a plan to improve business processes or configuration of the mobile workforce management software is presented to fine tune your operation and ensure continuous improvement.
ServicePower business simulations validate the impact of recommended improvements presented in the Value Realization Assessment, prior to deploying the changes. ServicePower load data from your system into ServiceSWAT which models the impact of configuration changes to your crew scheduling software and forecast the operational and/or financial benefit to your business.
ServicePower experts plan, modify, test and deploy configuration changes recommended in Value Realization Assessment and Business Simulation. By using ServicePower resources, your time-to-value speeds up.
Via classroom training and hands-on activities related to deployment of new features, upgrades or staff attrition, our experts offer training to enhance your team’s knowledge and make them self-sufficient and train your managers, dispatchers and field technicians to efficiently and effectively use the workforce management software.