Wearable Technology and Field Service – Passing Trend or Here to Stay? | ServicePower | Innovating Field Service
Just as the mobile device market has begun to flatten, another technological trend is just breaking into the market; wearable technology. Once just a cool concept, wearable technology such as Google Glass (smart glasses) and Fitbit (smartwatch) is an actual reality. In February of this year, research firm Canalys states that wearable technology is set to become a “key consumer technology” this year. They also predict that smart wristbands will grow from 8 million this year to 23 million in 2015. Though primarily consumer focused at the moment, wearable technology shows promise in the field service industry. But with organizations still trying to get their heads around mobility and all that it demands (policies, mobile device management, data strategies, etc.), is wearable technology in field service’s near future?