ServicePower Field Service Optimization Software

Support & Maintenance

ServicePower is committed to providing our customers with the best possible support service.

Real time access to ServicePower support staff 24 hours a day, 7 days a week
Formal call receipt and response monitoring processes
Diagnosis and correction of any verified problems within SERVICEPower software or documentation, with agreed resolution time-scales structured to reflect the severity of the impact on the customer's business

For help with claims processing (SERVICEClaims) or dispatch profile maintenance (SERVICEDispatch):

Call:

800-377-3678 (9 am EST to 7 pm EST)

Email:

Chat:

For help for all clients using the SERVICEOutsourcing product (formerly called Field Service Solutions) in Europe:

Telephone:	+44 (0)8707 553355
Fax:	+44 (0)8707 553356
Email:	fsseu-service@servicepower.com

If you are an existing customer with a technical question regarding one of the software products listed below:

Please contact our technical support team at one of the hotline numbers below, or click here to email us:

United Kingdom:	+44 (0)844 811 3302
United States:	+1 410 571 6129

For information about becoming a service installation provider for SERVICEPower:

Email:

newservicer@servicepower.com for more information about service opportunities