Integrating AI into your claims management process enhances fraud detection and automates simple claims processes. The overall result is high-volume, low-cost insurance claims and better customer experiences.
In this webinar, industry experts from ServicePower, Zurich Switzerland, and Generali discuss:
Tools against fraud in claims
AI as the industry’s Achilles heel and being used for fraudulent purposes
Ralph Echensperger, Chief Claims Officer, Zurich Switzerland
Alessandra Chiuderi, Group Head of Analytics, Generali
Jesper Palmborg, Head of Content, Insurtech Insights
To meet high customer demand, you may need to hire more skilled technicians. Let AI-based workforce management software help you onboard, manage, and dispatch any mix of employees, contractors, and freelancers through one easy-to-use application
Informed customers are happier customers - and happy customers become repeat customers. Cut out the middleman by using field service automation software that lets customers self-schedule appointments, receive alerts and notifications, communicate directly with technicians, and more
Take advantage of field software that can monitor how parts are being used, while constantly assessing inventory levels; this ensures technicians have the parts they need when they need them to decrease truck rolls and optimize spending
Offering technicians key operational and customer data at their fingertips helps them solve customer problems faster, raise first-time fix rates (FTFR), and decreases your mean times to repair (MTTR), driving repeat and new business
Get real-time progress updates via customized alerts, dashboards, and reports to help you easily identify and build on operational strengths and weaknesses that affect profitability
