Parts Availability
and the Big Oops: Why Parts Availability is Essential to Field Service Success.
In this guide, we'll take a closer look at:
- The importance of parts availability and visibility
- How technology can help field service organizations manage parts
- How empowering technicians with information leads to quickly resolved service requests and happier customers
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"Lack of repair parts is the leading reason for failing to complete a service call. If parts aren’t ordered until after the technician arrives at the customer site, or if the technician must wait for lengthy periods at the depot to pick up parts before arriving, (technician) utilization will take a nose dive." - Editor, Field Technologies