ServicePower

IDC White Paper:
Field Service Excellence Drives Enhanced Customer Experiences and Outcomes

Industry analyst conducted a survey of over 200 service and manufacturing companies across North America and Europe. The results produced key trends in the current field service management market. 

Topics of key findings include:

  • Blended workforce requirements
  • Service excellence
  • Customer enablement

Download the full white paper to dive into seven key findings, learn valuable industry statistics and explore how field service excellence improves customer experiences and outcomes.

ServicePower commissioned IDC to conduct the industry survey and produce this white paper on field service management trends.

*ServicePower commissioned IDC to conduct the industry survey and product this white paper on field service management trends.