Servitization

What is Servitization?

Servitization is a proactive approach to field service management that goes beyond the traditional reactive approach of selling standalone devices and conducting one-off repairs. With servitization, an OEM can leverage the Internet of Things (IoT) to remotely monitor equipment conditions and provide predictive maintenance services that put an end to unplanned downtime. Moreover, there are numerous benefits to adopting servitization for field service organizations and customers alike.

See the top 3 benefits of Servitization.

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