Service Call


 

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What is a Service Call?

 

A Service Call is a phone conversation between a customer and an employee of an organization, with the intent of addressing and resolving a customer's issue. In the field service industry, this can also include a remote service call which aims to advise and instruct a customer on fixing or repairing a home system or appliance. A successful service call provides a positive customer experience, and is integral to the continued success of a field service company.

 

Your field service software should
serve you better.

Field service management is all we do, and we specialize in creating the best experience for your field workforce and consumers while helping you become more efficient, productive, and profitable.

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