ServicePower enables Mobile Workers and Operational teams to provide Faster, Smarter Service for Customers, through a Unified Field Service Management Suite.
Born from a management buyout at ICL in 1996, ServicePower has continued to build its field service management software suite, organically, or via acquisition, with a focus on helping field service organizations and their field teams – employed or contracted- provide the best possible consumer experiences, while continuing to drive operational improvements.
We were acquired and taken private by Diversis Capital in 2017.
What We Do
ServicePower’s innovative, integrated mobile workforce management solution focuses on the customer experience and enablement of great field service.
Again named a Visionary in the Gartner 2017 Magic Quadrant for Mobile Workforce Management, ServicePower provides patented, smart Field Service Management solutions from one unified platform, architected to support employed, contracted and freelance field personnel.
Let us show you how ServicePower's field service management technology drives faster, smarter service!
Our technology and service domain expertise enables our clients to more effectively deliver a superior and consistent customer experience while improving field operations through a more effective and efficient use of technology, big data, and advanced analytics, driving new revenue opportunities.
ServicePower has been proven by large enterprise operations to maximize the return on investment particularly for organizations managing high value assets, large volumes of work, and high personnel costs whether employees or contractors, or a mix of both.
We help customers like GE Appliances, ADT, Tyco, AIG, Siemens, and Electrolux achieve the “big win”, evolving their service models to maximize profitability, realizing sustainable ROI from efficiency savings and productivity improvement, while driving new, high-value recurring revenue growth for our customers, such as:
- A global commerce management company achieved a 29% productivity increase and documented a 32% ROI
- An EMEA engineering insurance firm gained 8% in productivity, also reduced travel by 13%, and realized a 106% ROI in 3 years
- A vehicle inspections company which gained 8% in productivity, decreased travel 15% and a demonstrated a 187% ROI in 3 years
- An insurance company which decreased cost per claim, labor costs, parts costs and increased customer satisfaction and NPS rates
ServicePower’s field service management suite enables Faster, Smarter Service for your Customers, through a Unified Field Service Management Suite.