Augmented Reality (AR), when applied to field service management, allows organizations to empower their field workforces to troubleshoot issues remotely while offering end-customers an exceptional experience.
Streem and ServicePower are working together to elevate customer experiences and reduce costs with AR-powered remote service and support.
In this webinar, we will discuss how to leverage AR to improve:
Field and Tech Support Enablement
Virtual Problem Assessment and Resolution
Remote Workforce Management
Customer Flexibility
Revenue and Growth
Expense Reduction and Sustainability
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Joe Abusamra, Director of Product Marketing, ServicePower |
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Tim Griffiths, Senior Sales Engineer, ServicePower |
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Danette Beal, Senior Digital Marketing Manager, Streem |
To meet high customer demand, you may need to hire more skilled technicians. Let AI-based workforce management software help you onboard, manage, and dispatch any mix of employees, contractors, and freelancers through one easy-to-use application
Informed customers are happier customers - and happy customers become repeat customers. Cut out the middleman by using field service automation software that lets customers self-schedule appointments, receive alerts and notifications, communicate directly with technicians, and more
Take advantage of field software that can monitor how parts are being used, while constantly assessing inventory levels; this ensures technicians have the parts they need when they need them to decrease truck rolls and optimize spending
Offering technicians key operational and customer data at their fingertips helps them solve customer problems faster, raise first-time fix rates (FTFR), and decreases your mean times to repair (MTTR), driving repeat and new business
Get real-time progress updates via customized alerts, dashboards, and reports to help you easily identify and build on operational strengths and weaknesses that affect profitability