ServicePower

Creating Exceptional Customer Experiences with Augmented Reality

Augmented Reality (AR), when applied to field service management, allows organizations to empower their field workforces to troubleshoot issues remotely while offering end-customers an exceptional experience.

Streem and ServicePower are working together to elevate customer experiences and reduce costs with AR-powered remote service and support.

In this webinar, we will discuss how to leverage AR to improve:

  1. Field and Tech Support Enablement

  2. Virtual Problem Assessment and Resolution

  3. Remote Workforce Management

  4. Customer Flexibility

  5. Revenue and Growth

  6. Expense Reduction and Sustainability

On Demand Webinar

FEATURED SPEAKERS
Joe1

 

Joe Abusamra, Director of Product Marketing, ServicePower
Tim

 

Tim Griffiths, Senior Sales Engineer, ServicePower
Danette

 

Danette Beal, Senior Digital Marketing Manager, Streem

 

To meet high customer demand, you may need to hire more skilled technicians. Let AI-based workforce management software help you onboard, manage, and dispatch any mix of employees, contractors, and freelancers through one easy-to-use application

Informed customers are happier customers - and happy customers become repeat customers. Cut out the middleman by using field service automation software that lets customers self-schedule appointments, receive alerts and notifications, communicate directly with technicians, and more

Take advantage of field software that can monitor how parts are being used, while constantly assessing inventory levels; this ensures technicians have the parts they need when they need them to decrease truck rolls and optimize spending

Offering technicians key operational and customer data at their fingertips helps them solve customer problems faster, raise first-time fix rates (FTFR), and decreases your mean times to repair (MTTR), driving repeat and new business

Get real-time progress updates via customized alerts, dashboards, and reports to help you easily identify and build on operational strengths and weaknesses that affect profitability