Mobile Workforce Management Software enables your field service operation to schedule any remote, field based resource, from repair and installation techs, nurses, to telecom and utility pole men. Real time, intra-day route optimization decreases schedule costs and improves productivity and efficiency, improving overall customer satisfaction.
Managing remote workers is always challenging, but ServicePower’s mobile workforce management software provides your managers with line of sight to job status, geo-location of assets and nearest tech. The intelligent optimization algorithms automatically create the best schedules, and let you schedule the right parts and helper labor to increase first-time fix rates and reduce on site duration.
Our mobile workforce management software provides:
- Connected mobile workforce management
- Optimized appointments, SLA scheduling, parts and integrated analytics
- In memory, precalculated travel
- Patented Simulated Annealing algorithm yields best in class route optimization!
- Gantt interface
- View staff and jobs, job status, reallocate jobs at risk of disappointing a customer!
- Integrated Enterprise Mobility
- Cross-platform design supports all hardware and operating systems
- Job schedule, status updates, navigation
- Tasks, Actions
- Photo capture, schematics
- Signature capture
- Estimates and payment processing
- Forms and flexible form rules that support job-by-job delivery of forms and data collection
- Integrated Analytics
- In-memory data for fast calculations and data delivery
- Score card
- Productivity, efficiency