In today’s rapidly growing marketplace companies must seek a competitive edge to provide the most effective service possible. A skilled servicer can help original equipment manufacturers (OEMs), retailers, third-party administrators (TPAs) and warranty organizations increase satisfaction, organizational bandwidth and brand reputation by ensuring prompt ministrations in times of peak demand. But finding the best servicer for each instance is only the beginning. Our latest article published in SupplyChainBran outlines key tips on how to maximize contractor performance and continuously manage third-party workers for exceptional service.