Customer expectations are higher than ever, and a self-service portal is among the most valued service options. The ServicePower Customer Portal is convenient, allowing MediaMarkt’s customers to engage with you from any location on any digital device at any time. Customers can use the portal to check status on requests, review warranty information, and get real-time status updates.
We created an eBook customized for MediaMarkt that addresses the benefits you can achieve by implementing a customer portal that will improve your NPS ratings by nearly 30%.
