When you connect to your customers’ smarthome devices through a modern field service platform, your organization will completely transform. Go from reactive to proactive customer service in an IoT-connected world.
If you connect your field service technicians to these intelligent smarthome devices, they can pinpoint IoT device issues ahead of time and act accordingly. Thanks to remote diagnostics, the right technicians will arrive to service calls fully prepared.
Reduce Your Inventory Costs with Smart, Automated Asset Management Tools
Streamline Workforce Management with a Unified System for Contractors and Employees
Boost Customer Satisfaction by Providing a Communication Platform for Customers and Technicians
Increase Service Profitability by Increasing Technician Efficiency
Assess and Improve Outcomes through KPI-Focused Dashboardsls
Predictive maintenance capabilities let smarthome devices notify your field service team when they reach prefailure conditions, enabling proactive service that reduces downtime.
Integration with modern home automation hubs like Alexa and Google lets customers easily schedule service calls by speaking, ensuring appointment times work with their schedules.
Powering your inventory management system using IoT empowers smarthome devices to tell your technicians exactly which parts to bring, boosting your FTFR.
IoT field service software eliminates the need for pen, paper, and fax, as device and customer data is fed directly to technicians’ mobile devices.
Enjoy faster, more efficient reporting that’s fully automated, shortening billing cycles and boosting cash flow.