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Learn from a service leader! BrandsMart's field service team is a star performer. Learn how to do the same with our case study.

BrandsMart, a leading consumer electronics and appliance retailer has run its own field service and installation business for many years.

 

With the support of its executive team leader, Bobby Johnson, and under the leadership of Cosmo Adamo, VP, Service, BrandsMart was able to move away from a completely manually scheduled service operation to optimized scheduling with ServiceScheduling from ServicePower.

 

They were also able to migrate to a state of the art, hosted CRM from a ServicePower partner.

 

Though implementation of the software in itself was a big step towards better service execution, what Cosmo's team has done with it is truly best-in-class. Find out how their team is providing better service levels than many much larger organizations across North America.

 

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Download the Case Study today!