ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management software, today announced that it has launched ServicePower Unity, an integrated, cohesive mobile workforce management software product providing field service enterprises with the capability to manage the complete service cycle from entitlement and work order management, schedule and route optimization, 3rd party dispatch, field mobility, claims processing and business intelligence, in a SaaS deployment.ServicePower Unity combines all of the components of our mobile workforce management platform into a single, integrated SaaS offering, based on a per user license fee.
Unity provides all of the elements of ServiceScheduling’s real time, unlimited intra-day schedule optimization, or Optimization on DemandTM, with ServiceOperations and NEXUS FSTM, enabling our clients to manage, dispatch and adjudicate claims from their third party contractor networks, while providing the field service management functions to those same third party contractors needed to improve their own productivity and customer satisfaction rates. All of this combined with enterprise mobility for both the employed and contracted workforce, and robust operational and business intelligence, ServicePower Unity enables ServicePower to meet the needs of every member of the field service ecosystem, regardless of size or workforce model, in the cloud, for a single fee, while delivering a higher overall ROI than seemingly competing software.
Marne Martin, CEO, ServicePower, stated “This is an exciting launch for ServicePower. Our mobile workforce management software platform has always provided intra-day route optimization, contractor dispatch and claims management, enterprise mobility, business intelligence, and with the launch of NEXUS FSTM and Optimization on DemandTM, new SaaS field service management software and optimization as a service. We’ve delivered our platform on premise, hosted or as SaaS. ServicePower Unity bring all of the components together, in a SaaS model, at a single low cost, such that any sized field organization can take advantage of the same productivity tools, improving operations and the customer experience, while achieving real ROI on their investment ServicePower continues to lead innovation in the field service management market, now offering the most complete, wholly configurable mobile workforce management software on the market, all as a true SaaS product.”
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ServicePower, the acknowledged leader in Optimization Technology, provides an innovative global, mobile workforce management software platform used by field service organizations to improve productivity and efficiency, intelligently schedule appointments, SLA and complex jobs, as well as parts. Our platform focuses on solving fundamental field service problems with patented intra-day or on demand routing optimization, 3rd party dispatch and warranty claim payments, cutting edge mobile technology, field service management, and robust business intelligence.ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L. For more information please visit www.servicepower.com