Mobility – A Field Service Organization’s Lifeline? | ServicePower | Innovating Field Service
Mobility is no longer just a trend but a way of life for modern day businesses and consumers. Because of this, field service isn’t complete without it. As far as technology goes, mobility is by far the most important area for growth, budget and attention, particularly for service organizations looking to achieve a higher level of efficiency.

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The Nexus of Forces = Innovative Field Service Management | ServicePower | Innovating Field Service
The nexus of forces is a grandiose term describing a phenomenon that has been impacting business for many years, but is now reaching the level of popular attention from analysts like Gartner. Gartner says “The nexus of forces describes the convergence and mutual reinforcement of four interdependent trends: social interaction, mobility, cloud, and information. The forces combine to empower individuals as they interact with each other and their information through well-designed ubiquitous technology.”

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CEO Marne Martin on ServicePower 2013 Results | ServicePower | Innovating Field Service
Growing up, there were three tenets: start the day with a smile, success comes to those who work the hardest, and find beauty in everything around you. This has carried me through my life, both personally and professionally, and is good advice to remember in top leadership positions at all companies, especially public ones. This month, I had the pleasure of meeting with many of our current shareholder again as well as others that I hope will invest in the company as we continue our journey.

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The Drive to Be Better Starts With Your Customers | ServicePower | Innovating Field Service
One of the most important lessons in business is that it waits for no one. Building and defending competitive advantage, raising the effectiveness of teams, making continuous improvement should not just be a phrase, but a way of life. This is what is required to be successful in business in this day and age, whether as a person, a management team or as a company.

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Getting to Know ServicePower’s CEO | ServicePower | Innovating Field Service
Welcome to our blog series “CEO Corner” with the ServicePower CEO Marne Martin. Marne Martin joined ServicePower as CFO in January 2013, and became CEO in September of 2013. Previously she was a member of the founding team of the first GSM cellular company in the Americas, managed an equity investment and management firm as President, and led the successful IPO in 2008 of a 50 year old telecom services company as their CFO. Besides leading service businesses to excellence, Marne’s additional passion is horses and for fun, she is a dressage competitor and breeder.

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