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Strategic relationship with Bosch Software Innovations

Written by Jenniffer L. Breitenstein | April 24, 2014

ServicePower (AIM: SVR), a market leader in field management, announces a new relationship with Bosch Software Innovations to enhance ServicePower’s Machine to Machine (M2M) Connected Services offering.

Bosch Software Innovations’ Suite encompassing M2M, Business Process and Business Rules Management interfaces to fielded sensors at ServicePower client sites. Data is collected from IP enabled devices then wirelessly sent to ServicePower’s M2M Connected Services software where it forms a unified view of operations that can be used for analysis, forecasting, resources allocation, planning and timely decision making. With the in-licensing of the patented Bosch IP, ServicePower has the ability to provide a market leading offering in this space.

ServicePower’s extended M2M Connected Services offering enables clients to proactively identify failure or ‘need’ in IP-enabled devices, triggering subsequent intelligent field service events, such as maintenance, repair, restocking, or inspections. These “Connected” Services also enables field organizations to build partnerships with profitable customers, providing self-service information as well as timely and accurate billing as a result of real-time connected device data. First use cases are beginning this quarter with existing ServicePower customers.

Matt Jennings, Managing Director Bosch Software Innovations for the Americas, “Bosch’s software platform for the Internet of Things combined with the industry leading field service optimization technology enables field service organizations to transform their business model. Our joint offering allow every aspect of mobile operations to be identified, measured, and analyzed, delivering greater intelligence to fleet managers – the key elements for long-term efficiency, profitability and customer retention.”

Marne Martin, CEO of ServicePower, commented "Our relationship with Bosch Software Innovations demonstrates our commitment to continuously innovate the field service industry. With the Bosch Software Innovations Suite with its M2M capabilities, ServicePower can offer a single vendor solution to any organization, including manufacturers, facilitates management, utilities and CSPs that supports connected machine data, enabling them to transition their service model from reactive to proactive, combating increased competition, changing customer dynamics and reduced margins.

With new mobile enhancements like photo capture and schematic displays, Force.com integration, globalization, improved travel calculations in our patented optimization engine, and enhanced M2M Connected Services, ServicePower continues to position itself as a field service technology leader.”

For further information, please contact:

ServicePower Technologies Plc FinnCap Newgate Threadneedle
Tel: 0161 476 7762 Tel: 0207 220 0500 Tel: 020 7653 9850
Marne Martin, CEO Stuart Andrews Caroline Forde
Tajinder Sandhu, CFO Charlotte Stranner Fiona Conroy
    Jasper Randall

About ServicePower

ServicePower is the only company that can provide a complete, global field management platform that controls all elements of the service lifecycle from offering an appointment, assigning resource and dispatching work through to tracking resources, processing claims and providing business intelligence and analytical reports. With advanced intelligence-based scheduling, dispatch and open market auction software, as well as access to a global network of 86,000 repair and installation technicians, we enable companies to control and schedule work using a mixed resource pool of employees and independent contractors. ServicePower provides solutions that cross all industries. Current customers include Assurant Solutions, Mitsubishi, Farmers Insurance, and Pitney Bowes.

ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L. For more information please visit www.servicepower.com

About Bosch Software Innovations

Bosch Software Innovations GmbH, the Bosch Group’s software and systems house, designs, develops, and operates innovative software and system solutions that help our customers around the world both in the Internet of Things and in the traditional enterprise environment. We place particular focus on the topics of mobility, energy, manufacturing, banking and insurance.

Our software suite is the perfect foundation not only for projects relating to the Internet of Things but also for projects in the fields of Device Management (M2M), Business Process Management (BPM) and Business Rules Management (BRM).

With some 600 associates worldwide, Bosch Software Innovations has locations in Germany (Berlin, Immenstaad, and Stuttgart), Singapore, China (Shanghai), Australia (Melbourne), and the United States (Chicago and Palo Alto).

More information about our Industry and other Solutions, Technologies and Services can be found at: http://www.bosch-si.com