ServicePower Technologies Plc (AIM: SVR), a market leader in outsourced services and field management, is pleased to announce that its ServiceScheduling software has been selected by the RSPCA, the UK’s leading animal welfare charity, as part of its new Command and Control Project. The contract is for an initial five years, consisting of a licence, maintenance and support.
The RSPCA has a vital role to play in crisis situations that threaten the welfare of animals. ServicePower’s ServiceScheduling platform will be used by the RSPCA to improve the management of its officers’ workloads. The platform will enable the scheduling and dispatch of incidents in real time to officers out in the field and the subsequent management of the ongoing actions associated with each incident.
This new approach to the management of its field officers will enable the RSPCA to maintain its ability to deliver a high level of care to the ever increasing number of animals in need of protection across the UK and to be in a better position to prevent cruelty.
RSPCA director of operations Nigel Yeo said: “We identified the need to have a scheduling software package to enable our field officers to work more efficiently enabling us to undertake more proactive animal welfare. At the heart of the system is the concept of putting the person with the required skill at the correct location within the shortest time and the right technology is intrinsic to achieving this.
“ServicePower was chosen as the software provider because its core business is with organizations which are of a similar size to the RSPCA and which also respond to differing priorities of calls.”
Mark Duffin, CEO of ServicePower, commented, “Following a selection and testing period, we are delighted our best in class scheduling solutions were chosen by the RSPCA to support their objectives. We are honoured to be providing our long-term support to such an important organisation.”
For further information, please contact:
ServicePower Technologies Plc
Mark Duffin, Chief Executive Officer
Tel: +1 410 571 6333
Tel: 0207 600 1658
Tel: 020 7653 9850
ServicePower Technologies Plc is a third party administrator for global field services which uses a fully integrated artificial intelligence based software platform to recruit independent contractors, comply with global regulatory codes, facilitate training, schedule service calls, conduct global retail/wholesale pricing analysis, and ultimately facilitate an optimal customer buying experience. ServicePower’s ServiceOutsource product is offered globally to end-consumer facing organisations in the retail, manufacturing, insurance, medical, and services industries providing the capability of offering quality installation services for their products through a network of professional, licensed, and insured independent contractors.