Real time algorithm tuning drives greater productivity for complex field service operations
ServicePower Technologies Plc (AIM:SVR), a market leader in workforce management technology, announces that it has applied for a fourth patent related to Quantum Annealing Optimization for field service, vehicle scheduling and workforce management solutions.
This latest technology enables tuning of the Quantum Annealing algorithm, for both field service operatives, as well as for vehicles, providing field service organizations the ability to modify the parameters used in schedule optimization. Real time modification to the algorithm will enable ServicePower’s clients to more easily and more quickly modify the parameters used in schedule optimization to continuously deliver even greater productivity and route efficiencies.
The algorithm was developed as part of a KTP (Knowledge Transfer Partnership) initiative with Dr. Alan Crispin and Alex Syrichas from the Manchester Metropolitan University.
Quantum Annealing Tuning will also be incorporated into ServicePower’s mobile workforce management software platform, including ServiceScheduling, NEXUS FSTM and Optimization on DemandTM, providing the field service industry with the first new optimization technology in decades.
Marne Martin, CEO of ServicePower said. "ServicePower continues to expand its vision for field service, through advancements in optimization technology and the release of new products and features which drive the highest levels of productivity and efficiency for the industry. This new patent for Quantum Annealing Tuning will enable our clients to continuously improve schedule efficiency, driving their businesses to greater success, and providing a healthy return on their technology investment. Quantum Annealing Tuning further cements ServicePower’s position as one of the very few technology players actively developing new algorithms which drive ROI and efficiencies for field service organizations.”
ServicePower, the acknowledged leader in Optimization Technology, provides an innovative global, fully mobilized workforce management software used by field service organizations such as Mitsubishi, Farmers Insurance, AIG Warranty and Pitney Bowes to improve productivity and efficiency, intelligently schedule appointments, SLA and complex jobs, as well as parts. Our platform focuses on solving fundamental field service problems with patented routing optimization, M2M connected services, 3rd party dispatch and warranty claim payments, cutting edge mobile technology, robust business intelligence and asset tracking.
ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L. For more information please visit www.servicepower.com