Customers can now evangelize mobile workers to perform at their best with optimized and mapped field schedules, on demand.
ServicePower, a market leader in hybrid mobile workforce management software, today announced that it has launched Boost on the Salesforce AppExchange, as a service, on-demand, in the cloud, empowering businesses to connect with their customers, partners and employees in entirely new ways. Boost offers the latest in technology to drive productivity and customer experience underpinned by ServicePower’s patented schedule optimization product with the cutting-edge mapping and mobile technology.
Built on the Salesforce Platform, Boost is now available on the AppExchange at Salesforce AppExchange- Boost.
ServicePower worked with Apptituda, a Salesforce Product Development Outsourcing Partner, for design and development of the Boost App as well as go to market planning and support.
Boost Key Features
Boost offers value to verticals, such as retail, home health care, delivery, maintenance or inspection to optimize and route mobile workforce management operations. With Boost, users improve productivity, reduce travel costs or missed appointments, and delight customers. Boost is fully Salesforce Lightning enabled and compatible with your Salesforce mobile product.
Boost from ServicePower changes the way enterprises and businesses schedule and route mobile workers and vehicles, gaining schedule productivity from their existing CRM with also the ability to prioritize customers and visits in an enhanced and tailored way. Your mobile workers accomplish more using Boost.
“Everyone and everything is getting smarter and more connected than ever before, and companies are looking to transform the way they connect with customers, partners and employees,” said Kori O’Brien, SVP, ISV Sales, Salesforce. “By leveraging the power of the Salesforce Platform, Boost provides organizations with an exciting new way to optimize schedules for all field employees.”
Marne Martin, CEO, ServicePower, commented, “Organizations offering anything from sales, inspections, or health care to repairs, installation, maintenance, any type of services provisioned at a customer’s location, can benefit from schedule and route optimization. Boost provides productivity improvement without a full mobile workforce management software deployment, to any company, of any size, within the Salesforce ecosystem.”
About Salesforce AppExchange
Salesforce AppExchange is the world’s leading enterprise apps marketplace that empowers companies to sell, service, market and engage in entirely new ways. With 35,000 partner apps and more than 43.5 million customer installs, it is the most comprehensive source of cloud, mobile, social, IoT and data science technologies for businesses.
Salesforce, AppExchange and others are among the trademarks of Salesforce.com, inc.
For companies providing field based services, ServicePower offers a field service and mobile workforce management platform facilitating hybrid workforce management, enabling organizations to save money, improve customer satisfaction and drive new revenue by efficiently managing both captive and 3rd party service providers. ServicePower uniquely combines customer entitlement and real time communications, schedule and route optimization, work order, asset and inventory management, service and maintenance contract management, contractor management and dispatch, warranty and claims management, field mobility, and business intelligence of all field service interactions, in a single solution.
ServicePower also offers a fully managed network of 3rd party service providers to enable rapid and high-quality on-demand “spill-over” servicing at peak times and in hard-to-reach locations across North America and the Europe.
For more information, visit www.servicepower.com
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Apptituda is a UK based Product Development Outsourcing Partner (PDO) of Salesforce and a Sage Live Integration Partner. Apptituda specializes in working with Salesforce ISVs to define, design, build, list and maintain and support Apps for the Salesforce AppExchange. It also provides advisory services relating to cloud strategies and ISV go-to-market support.
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