ServicePower and NextHelm sign Augmented Reality, IoT and Wearables partnership to further improve the experience for customers in the field
McLean, VA- ServicePower Inc., a market leader in workforce management software, has signed a partner agreement with NextHelm. The partnership will enable field service organizations that use ServicePower’s unified solution to capitalize on the latest augmented reality, wearable and IoT (Internet of Things) connected technology, to further improve the field technician and customer experience.NextHelm provides a turn-key solution enabling field service organizations to better leverage augmented reality, wearable technology, IoT and real time context-relevant work, to improve the safety and performance of field based personnel, while also delivering a better service experience.
“NextHelm seeks to harness emerging technology to improve the onsite service experience across a wide range of industries.” said Farahmand Kalayeh, CEO, NextHelm. “Working in conjunction with ServicePower’s field service management solution, NextHelm can improve collaboration and further streamline mobile field processes that range from delivering work & safety instructions on wearables, to capturing field data hands free.”
Marne Martin, CEO, ServicePower said “ServicePower continues to seek out innovative technologies which can be deployed to provide faster, smarter services through our unified software suite. This new partnership reinforces our strategy to improve the service experience our client’s customers receive in the field.”
ServicePower is an integrated field service management solution focused on helping companies deliver an exceptional customer experience at the lowest cost. Trusted by field service organizations around the world such as GE Appliances, ADT, Johnson Controls, John Lewis Partnership, Electrolux, Mitsubishi, LG, Bosch and AIG Warranty, ServicePower is the only workforce management solution enabling organizations to efficiently manage both captive and 3rd party service providers. Our digital technology enables improved customer satisfaction, reduces costs and generates new revenue streams.
ServicePower also offers a fully managed network of 3rd party service providers to enable rapid and on-demand servicing at peak times and in hard-to-reach locations across North America and Europe.