New HTML5 mobile software offers real-time operations, logistics and inventory access to drive innovative field service management.
McLean, VA, October 24, 2013- ServicePower, a market leader in field management, implemented ServiceMobility, an HTML5 hybrid mobile technology, in support of field service and equipment sales for a leading international beverage bottler.
ServiceMobility, a cutting edge HTML5 hybrid technology, is a browser product that takes advantage of elements found in native apps, to ensure a consistent, operating system-centric user experience. It supports key enterprise requirements such as disconnected data, signature capture and barcode scanning, across the ServicePower field management platform, and is structured to support our wide range of client needs.
ServiceMobility is device-agnostic and supports the evolving deployment needs of field service organizations, including single device or BYOD (Bring-Your-Own-Device) strategies for employed field resources or job dispatch to third party contractor networks.
“For this particular service organization, ServicePower deployed ServiceMobility on premise, and has undertaken additional custom development including the creation of surveys, additional inventory and purchase order management, and integration to critical vendor supply chain software to ensure a seamless customer experience” Marne Martin, CEO of ServicePower, commented. “Our goal with the acquisition of the HTML5 source code was to provide a mechanism to support diverse device strategies, the ability to support clients desiring on premise, cloud hosted or SaaS hosted deployments, as well as those with unique business processes that require custom code”. ServicePower continues to develop our field management platform, driving innovation through mobilized, multi-channel labor utilization.”
ServicePower is the only company that can provide a complete, global field management platform that controls all elements of the service lifecycle from offering an appointment, assigning resource and dispatching work through to tracking resources, processing claims and providing business intelligence and analytical reports. With advanced intelligence-based scheduling, dispatch and open market auction software, as well as access to a global network of 86,000 repair and installation technicians, we enable companies to control and schedule work using a mixed resource pool of employees and independent contractors. ServicePower provides solutions that cross all industries. Current customers include Assurant Solutions, Mitsubishi, Farmers Insurance, and Pitney Bowes.
ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L. For more information please visit www.servicepower.com
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