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June 27th, 2011 - Three Significant Contracts Worth £2.9m

ServicePower Technologies Plc

(“ServicePower” or the “Company”)


Signs Three Significant Contracts Worth £2.9m


27 June 2011 - ServicePower Technologies Plc (AIM: SVR), a market leader in outsourced services and field management, is pleased to announce the signing of two contracts for its ServiceScheduling software with an existing customer and Steritech, and the signing of a contract for its ServiceOperations Software-as-a-Service (SaaS) platform with HomeServe. All three contracts will generate significant revenues for the Company in the current financial year.


ServiceScheduling Software Contract Win with Existing Customer

North America’s leading home appliance retailer and largest provider of home services, has signed an additional software licence, maintenance and support contract for ServiceScheduling. This 1-year rolling contract will add GPS tracking into its current ServiceScheduling platform, integrating real time location based services into the decision engine to allow for the more efficient scheduling of service visits by the its engineers.


ServiceScheduling software Contract Win with Steritech

Steritech, one of the largest outsourced food safety and quality assurance companies in the US, has signed a 2-year perpetual software, maintenance and support contract for ServiceScheduling and ServiceStats. ServiceScheduling will be used to schedule client visits by Steritech’s consultants to food retail outlets across North America while ServiceStats will provide them with an in-depth view of workforce activity.


ServiceOperations SaaS platform Contract Win with HomeServe

HomeServe (LSE: HSV), the international home emergency repairs business, already uses ServicePowers’ ServiceScheduling software for the optimisation of its workforce and the new two year contract (which includes an option for a further extension for an additional 3 years) extends this licence, and also includes the implementation of the ServiceOperations Software-as-a-Service platform to manage the dispatch of jobs and the payment of claims.


Mark Duffin, CEO of ServicePower, commented, “These contract wins are evidence of the momentum ServicePower is currently experiencing in the outsourced services and field management industry. We are delighted that two long standing customers have chosen to expand their use of our software. We are pleased to also welcome a new customer, Steritech, which sees our entry into the food retail market. Steritech has a proven commitment to customer services and we are delighted to assisting them in meeting their customers’ expectations.


“ServicePower is enjoying a growing momentum in new business, both with existing and new customers, due we believe to having one of the most complete outsourced service offerings in the market, and ServicePower continues to add to its customer base, building revenue visibility for this and future years. We believe the strength of our product set and the results we are delivering for our customers, in terms of enhanced efficiency and customer service, mean we are well placed for future growth.”


For further information, please contact:


ServicePower Technologies Plc FinnCap Threadneedle Communications
Tel: +1 410 571 6333 Tel: 0207 600 1658 Tel: 020 7653 9850
Mark Duffin, Chief Executive Officer Marc Young Caroline Evans-Jones
  Charlotte Stranner Fiona Conroy


About ServicePower

ServicePower Technologies Plc is a third party administrator for global field services which uses a fully integrated artificial intelligence based software platform to recruit independent contractors, comply with global regulatory codes, facilitate training, schedule service calls, conduct global retail/wholesale pricing analysis, and ultimately facilitate an optimal customer buying experience. ServicePower’s ServiceOutsource product is offered globally to end-consumer facing organisations in the retail, manufacturing, insurance, medical, and services industries providing the capability of offering quality installation services for their products through a network of professional, licensed, and insured independent contractors.

For more information please visit

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