McLean, VA - ServicePower, Inc., a market leader in workforce management software, today announced that Bradford White Corporation, an international provider of water and space heating products, will utilize its contractor management portal. The solution will improve service delivery, reduce costs and provide clear visibility of operations.
Bradford White Corporation is a full line manufacturer of residential, commercial and industrial products for water heating, space heating, combination heating and storage applications, with operations in the US and Canada.
Using the ServicePower solution, Bradford White can capitalize on robust ranking and rules based logic, enabling them to dispatch the most skilled, first available repair provider for residential or commercial service events.
“Service after the sale is a commitment we have always made to our wholesale distribution partners and contractor customers. Being able to offer a solution like ServicePower in support of our 24/7 Technical Services team, we can take water heater and boiler support to the next level,” said Dustin Bowerman, Bradford White’s Director of Technical Services.
Marne Martin, CEO at ServicePower said “We are delighted to be working with Bradford White. They are the latest in an increasing list of manufacturers that trust ServicePower to improve the service experience for its customers and contractors alike. They know that ServicePower really understands the sector and that they will benefit from latest digital technology to do more for less.”
ServicePower is an integrated mobile workforce management solution focused on helping companies that operate in field deliver a superb customer experience at the lowest cost. Trusted by field service organizations around the world such as GE Appliances, ADT, Cunningham Lindsey, John Lewis Partnership, Electrolux, Mitsubishi, and AIG Warranty, ServicePower is the only mobile workforce management solution enabling organizations to efficiently manage both captive and 3rd party service providers. Our digital technology enables improved customer satisfaction, reduced costs and the opportunity to generate new revenue streams.
ServicePower also offers a fully managed network of 3rd party service providers to enable rapid and high-quality on-demand “spill-over” servicing at peak times and in hard-to-reach locations across North America and the Europe.
For more, visit www.servicepower.com