Marne Martin
An experienced leader in financial management and business growth, Marne exemplifies operational leadership, including demonstrated skills in restructuring and IPO's on an international level. Previously, Marne was CFO at Norcon plc, an Isle of Man based telecom where she conducted an IPO and was responsible for all public market and shareholder relations. Prior to Norcon, she was President at East West Resources Corporation, where she drove efforts to launch GSM licenses in the Americas while pursuing M&A opportunities across various industries. She was also President of Digicel Holdings, Ltd, a Central American telecom firm where she launched operations and oversaw general management. Marne has a BSFS from Georgetown University in Washington, D.C., as well as a MBA/MIM from ESCP Europe and Krannert School of Management. She is an active equestrian and past President of the Potomac Valley Dressage Association. Marne joined ServicePower in January 2013.
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Reflections and Notes from InnovationPower 2014 | ServicePower | Innovating Field Service
As the rooms fell silent after our recent customer event – InnovationPower – I took some time to reflect on where ServicePower is as a business – where we are now and where we once were -, the positive comments our customers are making, and the difference we make in the overall market where the pace of technology is fast, and so therefore is the pace of change within field service. Our very deep enterprise experience across large enterprises and with all major ERP and CRM solutions differentiates ServicePower, against even the technologies taken in-house by the likes of Oracle and SAP. Today, the field service leader position really requires the vendor to be able to handle predictive intelligence, conditional scheduling, have a solid mobility product and do intraday optimization rather than only batch optimization. Intra-day and real-time optimization have been increasingly demanded from the market for many years. And yet, ServicePower remains one of the few vendors who can really handle this as a standard part of our products. Too many vendors still believe that automating the scheduling process by simply assigning a service event into an existing gap on the schedule is sufficient. It isn’t and this approach creates a very limited ROI.

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Power in Our Numbers: What Our Number of Users Says About ServicePower | ServicePower | Innovating Field Service
Every year, Capterra releases its survey “Top Field Service Management Software Products.” The survey takes into account vendor size, customer base, numbers of users, social media presence and more to track the leading field service management software vendors. 

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What matters – execution.  We are in an industry, field service, where it is all about execution.  Service excellence only is possible when a job gets done, ideally the first time. How many times do we see people around us procrastinating, not showing up on time, having the wrong tools for the job?

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Tips for Commercializing Technologies from ServicePower’s CEO | ServicePower | Innovating Field Service
Commercializing technology is a long and complicated process that sometimes leads you in unexpected directions. Who can forget about the big pharma case of the little blue pill that was to be a heart treatment that instead became famous for its alternative benefits? Or what about the failed 3M glue that became the Post It note?

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