Picking the Right Devices for Your Field Service Organization | ServicePower | Innovating Field Service
As technology has advanced over the past couple of years, field service organizations are faced with a new sort of dilemma – which devices are the right mobile devices to empower your field technicians with? There are so many mobile options out there today, so how do you know that the option you choose to fund is the right one? One of the biggest mistakes an organization can make when evaluating device choices is getting bogged down off the bat in a technical comparison of which device can do what. An organization looking for a lasting and successful mobile strategy needs to define what a mobile device needs to do for you.

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It’s All About Adaptive Leadership and Management | ServicePower | Innovating Field Service
Even though I generally love the Harvard Business Review, it always makes me smile ironically when they write articles about Leadership and Management as if they are separate things. These two topics are far from separate entities if a company is to execute. Leadership and management are intertwined and required in order to grow and advance a company of any size. Companies don’t grow without a leader (ideally leaders) to help pave the way, and they don’t continue to grow without good management.

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Taking Field Service Organizations Back to Basics | ServicePower | Innovating Field Service
Field service management has gotten more advanced these days as vendors, including ServicePower, further expand the adoption of technologies like M2M and artificial intelligence, embrace new trends like daily deals, social collaboration, and more. But field service organizations need to be careful not to be swept up by the hype of what is newest and most exciting in field service management.

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Boosting Field Service Safety with the Right Tools | ServicePower | Innovating Field Service
Unlike a comfy office job, field service technicians face dangers and hazards on the job all the time. The work they do is so important, but sometimes very dangerous. Whether it’s the risks involved with being on the road for more time than most, or the perils of the most high risk field service jobs like servicing wind turbines or oil rigs, the job comes with its share of safety concerns. Keeping your field technicians safe is obviously your number one priority. However, are you able to take full advantage of the tools available to make this happen?

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We Want to See You at Field Service USA! | ServicePower | Innovating Field Service
It’s that time of the year again as we get closer to one of the biggest field service events of the year, and we want to see you there! What better place, or way, to meet the best service organizations spanning a multitude of industries. In the past year, ServicePower has gone through a lot of changes, and we want to take the opportunity to talk to you about them at Field Service. I joined ServicePower as their CEO in July of 2013 and we have been working to transform the future of field service through the likes of M2M technology that directly integrates with our ServiceScheduling, as well as an innovative mobility solution that offers a unique mobile platform build specifically for field service management.

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