Solutions: Mobile Field Service Solutions: SERVICENavigation:
 SERVICENavigation
Graphical mapping and voice annunciated
turn-by-turn directions are becoming an essential part of the service
organization. We see two key reasons for this:
Service calls aren’t
always in convenient locations and even with the best planning, you’ll
frequently need to send a technician to an unfamiliar site
Many Countries
and some States within the U.S. have laws that do not permit the
use of mobile devices while moving.
Our experience with some industry
segments has also shown us that for reasons of safety and cost, many
companies are starting to implement “hands free” policies
for all mobile field staff and actively “lock down” mobile
devices while the vehicle is moving.
SERVICENavigation interfaces
directly with the SERVICEMobility application
for automated “one
click” routing, allowing mobile field staff to navigate
to a customer location quickly and easily using graphical and voice
annunciated turn-by-turn directions – hands free.
The addresses
are obtained using a sophisticated address purification process,
which helps to eliminate errors. The directions are provided on any
number of mobile devices to take your field staff safely from their
present location to their next job.
Other Features:
- Driver safety mode reduces the map details
to the minimum while the vehicle is in motion, reducing the level
of distraction to the driver
- Automatic updates from the server removes
the need for manual updates to each mobile devices
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