Solutions: Mobile
Field Service Solutions: SERVICEGPS:
SERVICEGPS
Benefits:
- Manage field resources
more effectively and deliver increased productivity
- Indentify
unauthorized or inappropriate use of company assets
- Provide
real-time support for emergency or urgent decision making
Whatever
business you run, if you have mobile field personnel and assets
(vehicles, vans, etc.) then you’re already
using or have considered using a GPS solution.
Fuel costs, vehicle
maintenance, and insurance are all increasing in price, which
in turn raises the costs of operating a mobile field force.
GPS technology is proven to deliver significant productivity
and safety benefits, and help your business operate more effectively.
Integrating
GPS and Scheduling
Do you know that your field resources are where they’re
supposed to be and doing what they’re supposed to be
doing?
While GPS can accurately pinpoint where your
field resources are during the workday, a more resourceful
solution will automatically feed this information back into
the scheduling system so that you can accurately compare the “plan” to
the “actual” activities of your mobile field resources.
This is where SERVICEPower makes a real difference.
By integrating
SERVICEGPS into the scheduling engine (SERVICEOptimizer), service
organizations can easily compare the vehicle status, i.e. stopped,
moving, idle, at home against the status reported by the field
service resource, i.e. working, travelling, other. This facilitates
accurate time reporting and helps service managers to maintain
optimal field performance and identify factors limiting productivity.
Features:
- Web-based application giving regular
or “on-request” updates
- Real time map based location
details – includes information
on whether the mobile resource is stationary, speed of vehicle
if moving, and travel direction
- Configurable real-time Email
alerts
Time-stamped daily history of GPS events
- Location of closest
field resource to a customer site
- Data reports accessible
online or delivered to selected users on a scheduled basis
- Real time alerts (e.g. speeding, arrival at home/specific
locations)
|
|
