SERVICEPower - SERVICEAnalytics

An overview of all our solutions and services.

Workforce Optimization
SERVICEScheduling

Our scheduling solution is suitable for any size service company from 10 to 50,000 technicians. It can be delivered on-premise or as SaaS. See the modules below for more details.

3rd Party Network Management
SERVICEOperations

Our solutions can improve visibility into your 3rd party network jobs being scheduled, and automate the warranty claims processing and payment.

Outsourced Service Management
SERVICEOutsourcing

Our outsourcing solution allows you to offer additional services to your customers, utilizing our certifed 3rd party network.

Discount Buying Group
SERVICEStore

Join the group and start recieving big discounts on parts, insurance, fuel, office supplies, and much more.

Mobile Field Service Solutions

Our mobile solutions enable real-time field communication, tracking, and navigation.

SERVICEAnalytics

Is a module of SERVICEManager and provides the operational reports.

SERVICEAnalytics is based on Crystal Reports and provides users with key operational reports. The reports can be accessed directly via a browser or setup to be delivered by email on a regular schedule. The main features are:

Completely web based
Report categroies (Productivity, Utilization, Capacity, Transaction Audit, User Scorecards, Technician Scorecards, Customer Service, and Jeopardy
All reports can be exported to MicroSoft Excel or Adobe PDF
Users can customize how reports are grouped and sorted.
Custom reports can be published and shared with other users.

Solutions

More Information

SERVICEAnalytics