Marne Martin, Chief Executive Officer
An experienced leader in transformations and growth, Marne has led ServicePower’s growth, launch of new technology, and successful go private. Over her more than 20 year career, she has worked domestically and internationally exemplifying operational leadership as well as demonstrating skills to drive business expansion and global capital market activities. Previous to ServicePower, Marne has successfully completed an IPO, a privatization, and a number of privately held trade, private equity and venture capital backed deals resulting in attractive exits. Marne has a BSFS from Georgetown University in Washington, D.C., as well as a MBA/MIM from ESCP Europe and Krannert School of Management. She is an active equestrian and past President of the Potomac Valley Dressage Association. Marne joined ServicePower in January 2013.
Simon Evans, Chief Financial Officer
Simon is a Chartered Management Accountant and has worked in the Technology sector for over 20 years driving forward his Finance and Administration teams in multiple and varying senior financial leadership roles within commercial organizations. In 1994, Simon joined Colt Technologies and drove forward the growth of the company in the technology boom throughout the decade, culminating in a public flotation while simultaneously driving the development of the company into a mature and successful organization. More recently, Simon was the Head of Finance for Zen Internet the largest leading independent ISP in the UK where he was responsible for the growth and financial success and stability of the organization over a 10 year period. He has worked in multiple sectors including Telecoms, Software, Engineering, Airline and Media organizations.
Simon joined ServicePower as CFO for all ServicePower companies in May 2016.
Simon Cooper, CIO/CTO
Currently ServicePower CIO/CTO, and originally part of the core ICL Fujitsu team which eventually became ServicePower Technologies plc, Simon has served in various capacities within the company over the last 19 years, all within the field service delivery market segment. He currently manages global corporate product management, development, quality assurance and IT teams within the company. Simon also provides strategic direction related to product development and infrastructure as well as corporate acquisitions.
Simon holds a BSc Software Engineering degree from Sheffield Hallam University in the UK, and has a strong background in consulting, sales, development and technology making him uniquely suited to his current CIO role.
Joe Wang, CSOJoe joined ServicePower in March, 2013, as US COO, as was designated CSO in October 2014. He holds responsibility for all US operations, including call center, service network management and general US facilities operations. Joe has vast retail and operational expertise. He was previously Sr. Director, Service Channel Strategy at Best Buy, where he designed and implemented strategic plans for all on site Best Buy North American workforces, including Geek Squad, Magnolia and PAC Sales, for repair, installation and delivery. He held several additional positions at Best Buy including Fulfillment Director which included responsibility for 16 service depots, secondary markets, and field repair services, as well as Emerging Business Director for China and Puerto Rico. Joe also has extensive experience with the automotive industry, in Operations, Sales and Marketing with Ford Motor Company.
Brad Hawkins, SVP Product Management
Brad has extensive experience in the service and IT industries. He worked for an international digital imaging firm where he was instrumental in streamlining their processes and creating a revolutionary quality program. He also worked for Keyprestige, Inc., for 10 years prior to its acquisition by ServicePower in 2004.
Brad has held various positions including VP of Development for our ServiceOperations product. He was responsible for the web migration of and ongoing development cycle for ServiceClaims, as well as its integration to the ServiceDispatch product. He's managed the ongoing product road map for ServiceDispatch, as well as Claims, in additional to being responsible for adding ServiceStats to our product portfolio.
Brad is currently responsible for product development across all ServicePower products, including ServiceScheduling, ServiceOperations, ServiceMobility, and ServiceGPS in addition to our newest products, ServiceMarket and ServiceBroker.
He holds a BS in Business Information Systems from Long Beach State University in California.
Jenniffer Breitenstein, SVP Global Marketing, Analyst Relations and Communications
Jenniffer, with a BS in Business Administration from the University of Louisville, is a seasoned marketing professional whom has demonstrated success in creating and implementing revenue generating and cost saving products, services and programs, in the retail, manufacturing, third party administration, as well as the service and software industries.
Currently Marketing VP for ServicePower, she has spent nearly 18 years working in marketing, sales, partner management, product development and program management roles at companies including Service Net Warranty, GE Consumer and Industrial's Warranty Management subsidiary, and later GE Capital. Prior to that, she worked in a number of marketing and management roles in various marketing companies. She is also a Six Sigma certified Green Belt and graduate of GE's Management Development Course, as well as GE Appliance's Management Skills for New Leaders. During her tenure at GE, she served as Board Member of both the Louisville Area Education Advisory Committee and the GE Appliance's Elfun chapter. She was also co-chair of the GE Women's Network Community Service Committee.
Barry Weiss, SVP Professional Services
Barry is an established leader who brings almost 20 years of consulting and software professional services experience into ServicePower. He started his career as a production Supervisor and then Superintendent for Anheuser Busch. After 5 years of making beer, Barry left to pursue an MBA at the University of Michigan. Upon graduation, Barry took a project manager job with Andersen Consulting in the logistics practice and has taken on progressively more and more responsibility at both consulting and software companies ever since. Barry ran professional services at Paciolan and the Asia-Pacific region for OpenPages before branching out with a friend and past co-worker in 2007 to run a boutique consulting firm, Group Seven Consulting. Group Seven specializes in designing and deploying workforce management and GPS solutions for telecommunications companies. As a partner for almost 8 years, Barry sold and delivered process and technology projects helping the company grow almost 500%. Barry joined ServicePower in January 2015.
Robert Hancock, SVP Global Sales
Robert, VP of Sales, focuses on increased sales execution in the global market.
Mr. Hancock has extensive experience in sales leadership, having built global inside and outside sales teams within the software industry, both with enterprise platforms as well as mobile applications. As VP of Sales at MobileSmith he increased revenue 200% in the first two years with a newly formed sales team. He was also VP Sales and later CEO at the Prometheus Group, Prometheus Group, a leading provider of technology solutions for the SAP marketplace, where Robert oversaw the global expansion of the sales group and the evolution of the company to a market leader, in just three years. Robert also has held sales, operational and customer service leadership positions at a variety of companies prior to the Prometheous Group, including Outstart, ASPE, and Redwood Software.