SERVICEPOWER INC (“We” “us” “our”) are committed to protecting and respecting your privacy.
ServicePower complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. ServicePower has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view ServicePower’s certification, please visit http://www.export.gov/safeharbor/
Information we may collect from you
We may collect and process the following data about you, both personal information that you knowingly choose to disclose and information collected by us as you interact on our site. This includes the following:
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
Transmission of personal data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means(email or SMS) with information about goods or services similar to those which were the subject of a previous contract.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will only contact you by electronic means if you have consented to this.
If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data (the order form).
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting Mark Homer at 1650 Tysons Blvd, Suite 925, McLean, VA 22102 or at firstname.lastname@example.org.
You also have the right to see all personal data which we hold about you and to ask us to delete or correct any information which is inaccurate.
Access to information
You have the right to access information held about you. For further information about your right of access, please contact us at the above address. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.
Dispute Resolution and Enforcement
In the event of any dispute between us, we agree to cooperate and comply with any ruling or instructions made by the UK Information Commission. Details of how to contact the Information Commission are available at www.ico.gov.uk.