ServicePower Launches ServiceOptimizer
to Maximize Field Service Efficiency

Product helps increase revenue, reduce cost and improve customer satisfaction

Annapolis, Md. (May 1st, 2007) - ServicePower, a global developer and supplier of service chain optimization software, today announced the release of ServiceOptimizer, a re-tooled software product that maximizes companies’ efficiency and productivity by streamlining planning, scheduling, service delivery, performance & warranty management. ServicePower designed ServiceOptimizer to meet the increasing demands of mid-to-large size corporations with thousands of field personnel and the demands of the software as a service (SaaS) and outsourcing business which is a rapidly growing market for ServicePower. This solution was developed to increase revenue, reduce cost, improve customer satisfaction and manage and control visibility for both the corporations and the more than 86,000 independent servicers ServicePower uses to complete jobs on our behalf.

ServiceOptimizer excels in business environments that require field service personnel to meet a variety of demands. By implementing ServiceOptimizer, businesses can more precisely allocate a technician to a particular job, identify skills needed for the job, manage overtime and determine the location and parts requirements of the job. ServiceOptimizer is an existing ServicePower product that has been re-named and re-designed to better support ServicePower’s clients.

“ServiceOptimizer has been designed to address the evolving needs of existing and future clients and better maximize the efficiency of their field service personnel, resulting in a more productive workforce, a stronger bottom line and a more satisfied customer,” said Ian MacKinnon, president and CEO of ServicePower. “Our goal is to provide products, services and software solutions that are one step ahead of our clients’ demands.”

About ServicePower
ServicePower (LSE: SVR) offers tools that enable optimized service execution across the entire service chain. The company provides the most widely used artificial intelligence based field service scheduling application in the world. ServicePower solutions, offered throughout the U.S., Canada, the UK and Europe, allow companies to locate their directly employed field resources in specific geographical areas and supplement their coverage with a network of independent, authorized servicers in other areas. The routes for both the company’s field resources and the independent servicers are optimized by ServicePower’s technology to ensure the right balance between service and cost. ServicePower also provides warranty chain management, call center services, and analytics for manufacturers, third-party administrators and retailers. ServicePower’s customers include innovative, world-leading companies such as Argos, Avaya, GE, Hitachi, Sanyo, Sharp and Siemens. For more information, visit www.servicepower.com.

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Media Contact:
Adele Oliver (410) 571 6333
a.oliver@servicepower.com