ServicePower announces agreement with Empire Commercial
for outsourced insurance inspection, installation and repair services

Stockport, UK, 3rd January 2007– ServicePower’s Field Service Solutions (FSS) Division, a provider of web-based, automated job scheduling, GPS tracking and navigation, and warranty chain management services for the service delivery and installation industries, has announced an agreement with Empire Commercial Ltd (Empire) to provide outsourced installation and repair services for consumer electrical and white goods.

“Empire will outsource insurance inspections and repairs of both consumer electrical goods such as flat panel televisions and white goods such as washing machines,” commented Jonathan Trubshaw, commercial director, ServicePower Field Service Solutions. In addition Empire will outsource warranty inspection work across the UK.”

“ServicePower will provide essential tools and services to Empire,” added Manohar Showan, commercial director for Empire Direct plc. “ServicePower’s state of the art IT system allows us to manage outsourced service work as if we were managing our own service staff. We can offer a level of customer service that is unsurpassed in the insurance industry and is tailored to the individual needs of each customer.”

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About ServicePower
ServicePower (LSE: SVR) offers tools that enable optimised service execution across the entire service network. With licenses sold covering over 30,000 service technicians, SERVICEPower is the most widely used artificial intelligence based field service scheduling application in the world. ServicePower solutions, offered throughout the U.S., Canada, the UK, and Europe, allow companies to locate their employed field resources in the right geography, ensure they have the right mix of skills, and outside this geography to create a network of independent, authorised servicers. The routes for both the company field resources and the independent servicers are optimised by ServicePower’s technology to ensure the right balance between service and cost. ServicePower also provides warranty chain management, call centre services, and analytics for manufacturers, third-party administrators, and retailers. ServicePower’s customers include innovative, world leading companies such as Avaya Communication, GE, and Siemens. For more information, visit the web site at www.servicepower.com.

About Empire Commercial
Empire Commercial Ltd is the largest insurance electrical replacement company in the UK. Empire has now been in operation for over 20 years and is on target this year to achieve an annual turnover in excess of £150 million. For more information, visit the Web site at www.empirecommercial.co.uk

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Note to Editors: ServicePower refers to the company and SERVICEPower refers to the product.

Press Contact:

Carolyn Fuller, ServicePower UK
Tel: 020 8783 1660
Email: c.fuller@servicepower.com