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Resource Library: Clients: Success Stories:

Novar/Gent Services.

Novar Services, part of the Novar Plc group, provide a whole life solution through maintenance, service and refurbishment. Consisting of the brands Bardic Services, Gent Services and Trend Services, Novar Services provide the support of a nationwide operation through local delivery, with over 230 engineers offering 24/7/365 call out and telephone technical support. Novar Services have a reputation for providing quality solutions, which is reinforced by each brands’ impressive list of accreditations. The portfolio of products and services ensures that a total solution can be provided for all fire, controls, emergency lighting and security requirements.

SERVICEPower will initially schedule the work of Novar Services’ technicians in the UK, who install, repair, and maintain fire and safety systems for commercial buildings. SERVICEPower will enable Novar Services to efficiently integrate the allocation of fast-response, emergency repair jobs with their planned maintenance work.

The contract additionally provides for Novar Services to rollout the SAP / SERVICEPower solution across its European operations.

 

“We awarded the contract to SERVICEPower after a comprehensive evaluation of the available scheduling packages. We chose SERVICEPower because of its ability to deliver the real-time, fast-response scheduling solution that we need to be competitive in our industry. In addition, a key selection criterion for Novar Services was that the supplier must be able to fit into their European SAP strategy, which SERVICEPower will accomplish by supplying its SAP Connector module to facilitate seamless integration.”

~ John Battersby
service director for
Novar Services

   

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