At the bottom line, field service is important because it touches customers’ lives. At ServicePower, we care not only about our customers, but about the customers of our customers as well. It is our goal to implement software solutions that not only drive the bottom line, but also delight and inspire. Our field service solutions are built to truly innovate the service industry, starting with the consumer.
The nexus of forces is a grandiose term describing a phenomenon that has been impacting business for many years, but is now reaching the level of popular attention from analysts like Gartner. Gartner says “The nexus of forces describes the convergence and mutual reinforcement of four interdependent trends: social interaction, mobility, cloud, and information. The forces combine to empower individuals as they interact with each other and their information through well-designed ubiquitous technology.”