The Future of a Connected Field Technician | ServicePower | Innovating Field Service

The concept of M2M didn’t sprout up recently, in fact, in one form or another, machine to machine communication existed prior to the cellular movement. Then in 1995, M2M via cellular communication started. Somewhere down the line people realized that bringing information back from the field was a REALLY good idea. Early adopters of M2M technologies such as General Motors and Hughes Electronics Corporation realized that using machine to machine in point of sale terminals, remote monitoring, vehicle telematics, and tracking applications had huge business and financial benefits. Today, ServicePower aims to take M2M to the next level, in order to provide field service organizations with the most visible field operations and the most accurate business intelligence possible.

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Are You Utilizing Your Software for its True Purpose? | ServicePower | Innovating Field Service

The age old phrase goes something like “stick to what you know.” In general, this refers to people, but it can also pertain to software as well. While from a productivity and order perspective, a one size fits all solution that covered all your operational bases would be perfect, the reality is that the one size fits all solutions frequently aren’t tailored for your specific business and customers are forced then to try to fit their business to the solution.

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