The Future of a Connected Field Technician | ServicePower | Innovating Field Service

The concept of M2M didn’t sprout up recently, in fact, in one form or another, machine to machine communication existed prior to the cellular movement. Then in 1995, M2M via cellular communication started. Somewhere down the line people realized that bringing information back from the field was a REALLY good idea. Early adopters of M2M technologies such as General Motors and Hughes Electronics Corporation realized that using machine to machine in point of sale terminals, remote monitoring, vehicle telematics, and tracking applications had huge business and financial benefits. Today, ServicePower aims to take M2M to the next level, in order to provide field service organizations with the most visible field operations and the most accurate business intelligence possible.

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