Amy Khalfay, currently a PhD candidate in the School of Computing, Mathematics and Digital
Technology at Manchester Metropolitan University, is working in conjunction with MMU and ServicePower to research additional Quantum powered intelligent decision logic related to field service scheduling. ServicePower filed patents for four new Quantum optimisation algorithms in 2016 which have now been proven to significantly improve mobile workforce deployment and efficiency, up to 50% more than older technologies.
In this newest round of research and development, Amy discusses new quantum based improvements in her paper, "Applying the Intelligent Decision Heuristic to Large Scale Technician and Task Scheduling Problems" which has been accepted for presentation to the KES Intelligent Decision Technologies (IDT) 2017 conference being held in Portugal in June.
In the blog below, Amy discusses her research and its implications on field service scheduling.